FAQ

Frequently Asked Questions

Frequently Asked Questions

What do I do if I forgot my password?

If you have forgotten your password you can reset it by following the instructions sent to your email inbox after clicking here and entering your email address in the Forgot your password? section.

What is your return policy?

We offer a 100% refund on unopened supplements within 90 days of purchase, less the cost of shipping and handling. Refunds will be issued once we receive the returned products; any sales tax will be refunded in full.

For opened or used supplements, we offer a 50% refund within 90 days of purchase, less the cost of shipping and handling. Refunds will be issued once we receive the returned products; any sales tax will be refunded in full. To be eligible for a refund, the supplements must be returned in their original packaging (bottles) with the Return Authorization Form.

Our Products

What is your product quality guarantee?

At Vital Plan, we believe you deserve to know exactly what goes into each of our bottles — and into your body. That’s why you’ll find no “proprietary blends” here: We pride ourselves on using transparent, honest labeling and optimal amounts of high-quality ingredients. Every ingredient is rigorously tested at an independent laboratory for identity, purity, and potency before it can be included in a Vital Plan product, and each finished product is further validated for potency and purity before being sold.

Who formulates your products?

Each and every one of our products is formulated by Vital Plan founder Dr. William Rawls. Dr. Rawls is a practicing physician and herbal expert with over 20 years of experience in the herbal and supplement industry. You can read more about Our Story.

Are your products gluten-free?

Our products are 100% gluten-free and dairy-free, and are third party tested for toxins, pesticides, and safety.

Are your products vegetarian?

Almost all of our products are vegetarian and are encapsulated in vegetarian capsules. A few products (Joint Care™, Krill Oil Plus™) are not vegetarian.

Are your products safe for everyone?

Our products have very low risk of adverse side effect, but always be sure to thoroughly read ingredient labels and any associated cautions. Consult with a physician before taking any dietary supplement.

<

Your Cart